June 28, 2016

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Business Beat: A quick trip to the store


Staff Intern

With the click of a mouse, Buehler’s customers have a world of groceries available in the palm of their hands. Imagine walking into the store and all of the aisles sort themselves by brand, price or unit price. Or an ad where a customer can point to an item and it appears in his or her cart. Then someone else does the shopping and the customer picks the groceries up on his or her way home.

This world is a reality.

Buehler’s River Styx at 3626 Medina Road, Medina Township, launched Click, Load & Go Sept. 30, which provides customers the convenience of shopping online, said Doug Turnbaugh, team leader for Click, Load & Go.

After a brainstorming session, Buehler’s decided to provide the ultimate customer service and save customers time, he said. This is the only Buehler’s location out of 13 that has the program, a Buehler’s statement said.

“Buehler’s has just realized that everybody today is certainly busy,” he said. “It was one service we could offer that could help them save time.”

Roberta Rengert, an employee of Buehler’s River Styx in Medina Township, loads groceries into a car Tuesday morning. Rengert has worked at the store for five years. Customers can now shop online for groceries and stop on the way home and pick them up. (Shirley Ware | Photo Editor)

Customers can go to www.buehlers.com and click on the Click, Load & Go button. After signing up by providing an e-mail address, password and Advantage Card number, the customer can peruse a list of categories on the left side. After choosing a category of choice, customers can sort those items by brand, price or unit price, and choose to buy or save an item. They can also add special instructions for some, like how ripe the bananas should be.

On the top right-hand side, there are four larger tabs for other categories including “Sales & Circular” and “Pick 5,” where customers can pick any of the specified five items for $19.95. The sales ad allows customers to click on an item to enlarge it and put it in their virtual cart.

Currently, Buehler’s ad features a lot of holiday specials such as turkeys, pies and party trays, and with the busy holidays, Turnbaugh said shopping online can help.

“At this point, the orders have just been the basic order,” he said. “(But) for the holidays, that would definitely be a time saver.”

After a customer finishes the online order, he or she can use the comments section to let the store know there are coupons for the order, the Web site said.

Then a personal shopper receives the grocery list and the aisles they are located in, said Mary McMillen, director of consumer affairs. If Buehler’s is out of an item, customers can indicate when checking out on the Web site whether substitutions are acceptable. If the personal shopper has any questions, he or she can call a number the customer provides to clarify, McMillen said.

The customers then go through the designated drive-through lane and Buehler’s employees load the groceries in their cars, she said.

If customers want to shop for themselves in the store, but save time, the Web site is still helpful. For free, customers can compile their shopping list on the Buehler’s Web site and print it out, complete with the aisle each item is located in, Turnbaugh said.

The Click, Load & Go service costs $7.95 per order or $24.95 a month. The service is free for the first order totaling more than $25, a Buehler’s statement said.

As for the future of Click, Load & Go, the statement said the grocery store chain hopes to add the service to more locations in 2009. And if it looks like the service is helping any amount of customers, Click, Load & Go isn’t going anywhere, Turnbaugh said.

“I’m going to say that it’s here to stay,” he said.


The state of Ohio developed a new Web site to connect employers to potential employees. Potential employees also can use Ohiomeansjobs.com to post their résumé for free.

It also helps employers access 5 million résumés from Monster.com’s database for free and post open jobs for publishing on more than 1,000 other job boards. The site uses more than 8,000 job boards and employer Web sites, a release said.

There will be a meeting where businesses can learn how to post jobs and access résumés through the Web site on Friday from 8 to 10:30 a.m. at the Medina County University Center, 6300 Technology Lane, Lafayette Township. To register, contact Kimberly Rice by phone at 330-252-6635 or e-mail kimberly.rice@development.ohio.gov.

Dorman Farrell merges

Medina Township’s consulting firm Dorman Farrell LLC has merged with fellow consulting firm Benefit Designs LLC of Akron. The companies will operate together under separate names in Dorman Farrell’s Reserve Commons Drive offices.

Dorman Farrell President Mark Dorman explained that while his company specializes in corporate retirement plans, financial planning and executive benefits, Benefit Designs specializes in health care consulting.

Dorman said the merger allows the two companies to “(pick) up significant market share in Northeast Ohio and provides opportunity to really deepen some existing relationships.”

A statement released by Dorman Farrell and Benefit Designs explains the merger is a result of two years of discussions between the companies, after they worked together on a series of projects.

“It was a natural evolution,” Dino Sciulli, senior vice president of the merged companies, said in the statement. “We enjoyed the working relationship and we were able to generate solutions for clients with a variety of challenges. Merging the two firms just made sense.”

Together, the two companies employ 28. Benefit Designs will move to the Medina Township office by mid-January.

Staff Writer Maria Kacik contributed to this report.

Guinta may be reached at 330-721-4046 or cguinta@ohio.net.