For the second time in three weeks, the Medina County Clerk of Courts website has malfunctioned. Both times, the clerk’s website allowed visitors to view dockets for court cases as normal, but documents like indictments, civil complaints and attorneys’ motions were unavailable.
This time, the site, www.co.medina.oh.us/clerk, has been malfunctioning since Friday.
“We’re expecting to have it up shortly,” county Clerk of Courts David Wadsworth said Wednesday.
He said the site could be running properly by today, but didn’t want to make any promises.
To make sure it doesn’t happen again, Wadsworth said he hired Mirifex, an IT consulting agency based in Sharon Township. Even if it does happen again, he said there’s now a backup plan in place to compensate.
He said the problem both times had to do with outdated servers and hard drives.
By the end of the year, the clerk’s office should have new, updated equipment, Wadsworth said.
Modernizing the computer system was part of Wadsworth’s election campaign, and he said he’s budgeted about $120,000 for the technology update.
The last time this happened was May 10, and the site was back to working order by the following week.
That time, the clerk’s office also was unable to update court cases internally, which set dockets behind by about a week.
Wadsworth said the office was just about caught up and that workers were able to update this time.
“We’re doing everything in our power to get things running,” Wadsworth said. “I don’t expect we’ll have this problem again.”
Anyone with an urgent need for court documents should visit the clerk of courts office at the Medina County Courthouse, 93 Public Square, or call the office at (330) 725-9722 and clerks will email or fax it over.
Contact reporter Nick Glunt at (330) 721-4048 or firstname.lastname@example.org.